Effective Date: 01 May 2026
At EzzX, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how information is collected, used, stored, and protected when you access or use our website.
Who We Are
Our website address is:
https://ezzx.in
EzzX is an online fashion and lifestyle brand offering apparel and related products through its e-commerce platform.
Information We Collect
When you use our website, we may collect personal and non-personal information, including:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment-related information
- IP address
- Browser/device information
- Order history
- Account information
- Comments or reviews submitted on the website
This information may be collected when you:
- place an order,
- create an account,
- subscribe to newsletters,
- contact customer support,
- leave comments or reviews,
- interact with the website.
Comments
When visitors leave comments on the website, we collect the data shown in the comments form along with the visitor’s IP address and browser user agent string for spam detection and security purposes.
An anonymised string created from your email address may be provided to third-party services such as Gravatar to verify profile usage.
Comments submitted on the website may become publicly visible after approval.
Media
If you upload images to the website, you should avoid uploading images containing embedded location data (EXIF GPS). Other visitors may be able to download and extract location data from uploaded images.
Cookies
Our website may use cookies and similar technologies to improve user experience, website functionality, analytics, login sessions, shopping cart operations, and security.
Cookies may be used to:
- remember login sessions,
- save user preferences,
- maintain cart information,
- improve website performance,
- analyse website traffic.
You may disable cookies through your browser settings; however, certain website functions may not operate properly.
Embedded Content From Other Websites
Articles, products, or pages on this website may include embedded content such as videos, images, or social media integrations from third-party websites. Such embedded content behaves in the same manner as if you directly visited those external websites.
These third-party websites may collect data, use cookies, and monitor your interaction with their content, subject to their own privacy policies.
Data Sharing
If you request a password reset, your IP address may be included in the reset email for security and verification purposes.
Certain customer information may also be shared with trusted third-party service providers, including payment gateways, logistics partners, fulfilment providers, analytics services, spam detection systems, and technical infrastructure providers, strictly for operational, security, order fulfilment, and website functionality purposes.
EzzX does not sell customer personal data to third parties.
Data Retention
Comments and their metadata may be retained indefinitely to help recognise and automatically approve follow-up comments instead of holding them for moderation.
For users who create an account on our website, we store the personal information provided in their user profile. Registered users may view, edit, or delete certain personal information associated with their account at any time, except usernames, which may remain fixed for security and operational purposes.
Website administrators may also access and manage user information for administrative, operational, security, legal, and customer support purposes.
Order information, transaction records, and related customer data may be retained for accounting, legal, fraud prevention, tax, operational, and compliance requirements as required under applicable laws and business practices.
Your Rights
If you have an account on this website or have submitted comments, you may request access to the personal data we hold about you, including data you have provided to us.
You may also request correction, export, or deletion of your personal data, subject to applicable legal, security, operational, fraud prevention, tax, and administrative obligations.
Certain information may be retained where required for legitimate business purposes, legal compliance, dispute resolution, enforcement of agreements, or security protection.
Requests regarding personal data may be submitted through our official support contact:
support@ezzx.in
Where Your Data Is Sent
Visitor comments, contact submissions, login activity, and certain website interactions may be processed through automated spam detection, security monitoring, analytics, payment processing, logistics, fulfilment, and fraud prevention services operated by trusted third-party providers.
Certain customer and order-related information may also be shared with payment gateways, shipping partners, technical infrastructure providers, and fulfilment partners strictly for operational, transactional, security, and order-processing purposes.
Some data may be processed or stored on servers located outside your local jurisdiction, subject to applicable security and data protection practices.
How We Use Your Information
Your information may be used for:
- processing and fulfilling orders,
- customer support,
- payment processing,
- fraud prevention,
- website security,
- improving website performance,
- marketing and promotional communication,
- legal and regulatory compliance.
Payment Information
Payments on our website are processed through secure third-party payment gateways. EzzX does not directly store complete debit/credit card information on its servers.
Security
We implement reasonable technical and organisational measures to protect user information from unauthorised access, misuse, loss, or disclosure. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Third-Party Services
Our website may use third-party services, plugins, analytics tools, payment gateways, and integrations, which may independently collect and process user data according to their respective privacy policies.
Policy Updates
EzzX reserves the right to update or modify this Privacy Policy at any time without prior notice. Continued use of the website after changes constitutes acceptance of the updated policy.
Contact
For privacy-related queries or requests, contact: